Refund Policy

Last updated: January 2024

1. Refund Eligibility

We offer refunds under the following conditions:

  • Request made within 7 days of purchase
  • Technical issues preventing extension usage
  • Service unavailability
  • Billing errors

2. Refund Process

To request a refund:

  • Contact our support team
  • Provide order details and reason for refund
  • Allow 3-5 business days for processing
  • Refund will be issued to original payment method

3. Non-Refundable Items

The following are not eligible for refund:

  • Used promotional codes or discounts
  • Subscription time already used
  • Services already delivered

4. Cancellation Policy

You may cancel your subscription at any time:

  • Access will continue until the end of billing period
  • No partial refunds for unused time
  • Cancellation prevents auto-renewal

5. Contact Us

For refund requests or questions, please contact us at:

Email: support@fbgroupextractor.com